Strategy & Customer Experience Transformation Director at frog
Kevin has a passion for building compelling customer experiences through bringing together people, process and technology to create exceptional moments. He has extensive experience working across multiple industries in the U.S. and abroad with some of the largest organizations in the world. His prior work includes driving strategy and innovation programs, helping optimize service operations and transforming customer experience. He’s committed to driving impactful work, rooted in purpose, that has a measurable effect on both customers and employees.
Kevin has a passion for building compelling customer experiences through bringing together people, process and technology to create exceptional moments. He has extensive experience working across multiple industries in the U.S. and abroad with some of the largest organizations in the world. His prior work includes driving strategy and innovation programs, helping optimize service operations and transforming customer experience. He’s committed to driving impactful work, rooted in purpose, that has a measurable effect on both customers and employees.
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