Automotive &amp; Mobility

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Experience Everywhere

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frog-Cap-Invent-logo

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france

Leveraging real-time insights and optimizing processes with the People Data Centre

Creating Consumer Insights at Scale

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State-of-the-art analytics 

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Unilever’s data was being provided and analyzed by different suppliers, they wanted to pivot to in-house data infrastructure as a way of saving resources and generating additional value.

In-house data powerhouse

Challenge

Following an insights and market research phase, our approach was to start small with pilots in selected markets to demonstrate value, before expanding to multi-functions and multi-markets.

A collaborative drive

Solution

By collating data from multiple sources and leveraging a global data science capability, the PDC delivers unparalleled insights and is the heart of Unilever's consumer-centric digital revolution. 

Consumer-centric at heart

Outcome

Project highlights

Understanding wants and needs

The PDC was developed as a service  to help brands within Unilever go to market using the three core categories of digital marketing, advanced analytics and technology. We achieved this with four supporting pillars:

Building the service pillars of the PDC 

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Unilever estimate they’re currently saving <a href="https://www.capgemini.com/gb-en/solutions/people-data-centre/" target="_blank">30 million euros a year</a>. This means the PDC is half the cost of traditional consumer intelligence—and delivers insights twice as fast.

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Exponential knowledge processing 

Transforming Pet Care with AI

Pioneering Mobility Solutions with Data Transformation

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Bolstering Volvo Group’s data capabilities to provide customers with intelligent new offerings

Harnessing Data for Leaner and Greener Future of Mobility

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Volvo and frog put customers first

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Looking ahead, Volvo Group knew it had to find new ways to support its customers as they navigate the changing automotive and transportation landscape. Volvo Group set its sights on routing customer data into useful mobility solutions for their customers and serving them through a differentiated customer experience. Realizing the need for an intelligent products and services ecosystem, Volvo Group teamed up with frog, Capgemini and Microsoft to establish a world-leading data and analytics service.

Connecting Data and Customer

The multinational team set out to uplift Volvo Group’s data and analytics capabilities to obtain actionable insights to help Volvo customers unlock added value out of their mobility solutions. Enabled by its new data platform and capabilities, Volvo Group was able to create a new business model that would shift their customer relationships from ad-hoc problem-solving support to long-term business optimization partnerships. With the advisory model, Volvo customers gain access to an evolving ecosystem intended to provide them with enhanced support and recommendations aimed at improving their operations and user experience.

From Manufacturer to Advisor

Transforming from ad-hoc problem-solving support to long-term partnership and connected solutions provides Volvo Group's customer with value and peace of mind in their business optimization journeys. The beneficial customer outcomes include: • Savings through efficiency improvements in daily operations, e.g., fleet management, logistics and e-truck charging optimization • Reduction of CO2 emissions • Improvements in driver satisfaction At the same time, it advances Volvo’s servitization goals, helping them stay ahead of the curve by bringing a complete service offering to the market.

Value. Ease. Peace of mind.

Outcomes

Creating a data-driven customer experience 

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As a result of the initial pilots, Volvo has seen a + 40 pts increase in data reports take rate—from 35% to 75%.

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A Better Customer Experience

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Build intelligent offerings, ecosystems and transformational solutions with frog.

Discover the New Connected World Offering

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Decarbonizing Trucking with Hydrogen

Cooling Perishables Without Electricity

A below-ground cooler empowers entrepreneurs and protects products

Cooling PerishablesWithout Electricity

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Sustainable innovation

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The goal of this collaboration was to assemble a multi-disciplinary team and work with partners (Capgemini Engineering and various local tradespeople) to design and deliver a cooling system that does not need power.

Methodology in the making

We updated the “Zeer Pot” technique (clay pot evaporation) with an underground thermal section, an above-ground system that promotes air flow and a swatch of solar cloth for more cooling applications.

Low-tech and modular

The cooler was successfully tested with locals in a Moroccan village, leading to a better understanding of the real needs of targeted populations and inspiration that feeds our ambition.

Driving social impact

Playing it cool

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Our low-tech solutions prove frugal and accessible products need not sacrifice quality and efficiency. 

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Low-tech to no-tech

Putting Atmospheric CO2 to Work

Fostering Virtual Collaboration for A Global Conference - UNICEF

Gaming experiences to raise awareness of the plight of the Arabian leopard

Leaping into Decentralized Conservation

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A matter of life and death 

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The RCU wanted to champion its goals (aligned with Saudi Arabia’s Vision 2030 program) on a global scale. Together, frog and the RCU sought an engaging way to raise awareness and promote this majestic destination. 

Raising awareness worldwide

The result is 'Quest for Hope,' a metaverse gaming experience on Roblox that transports user to some of the most breath-taking locations in AlUla, Saudi Arabia. As a remarkable tool for creating, sharing and experiencing on a global scale, Roblox was the ideal platform for championing conservation.

Immersive experiences 

The RCU captivated audiences, demonstrated its commitment to sustainability and inspired stakeholders and potential investors. Its conservation quest received the global attention it deserves, bringing focus to an endangered species.

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	France		FR

	Global		EN
	France		FR