Automotive &amp; Mobility

Communications

Consumer Products

Financial Services

Healthcare

Media

Retail

Social Impact

Technology

Brand Strategy

Brand Strategy, Design &amp; Performance

Client Collaborative

Connected World

Content &amp; Asset Management

Corporate Venture Building

CX Strategy

CX Strategy, Design &amp; Performance

Design &amp; Development

Design &amp; Performance

DesignOps

Elevated Loyalty

Engage at the Edge

Growth Strategy

Industrial Design

Innovation Strategy

Membership &amp; Loyalty

Organization Design

Product Design &amp; Delivery

Product Innovation

Product Innovation, Design &amp; Development

Service Design

Startup Growth

Sustainability

Bangalore

Barcelona

Delhi

frog Innovation Team

Gothenburg

London

Lyon

Madrid

Malmö

Mexico City

Milan

Munich

New York

Paris

San Francisco

Singapore

Stockholm

Sydney

frog-cap-invent-logo

frog-Cap-Invent-logo

global

france

Where dynamism meets rich history

frog_studio_header-lyon

frog_Studio_header-lyon

Lyon is home to the biotech sector and a thriving startup ecosystem. When they aren’t tackling design and strategy challenges, you can find our frogs skiing, cruising along the riverbank, or visiting the wide range of art galleries and museums dotting the city.

Push boundaries and untangle complex design challenges

frog_studio_author-lea_bailly_2

frog_Studio_author-Lea_Bailly_2

frog_studio_author-audrey_midi

frog_Studio_author-Audrey_Midi

frog_olivier_llouquet_lyon

frog_Olivier_Llouquet_Lyon

10% of the city of Lyon was listed as UNESCO World Heritage in 1998. The area encompasses four districts, 162 buildings, 60,000 residents and spans 2000 years of history.

frog-icon-culture-2

frog-icon-culture

UNESCO World Heritage Status

We love moving. Collectively our studio racks up a total of 12 bikes, two motorcycles, a tandem bike, a skateboard and a monowheel—which amounts to 33 wheels, eight helmets and one sprained ankle.

frog-icon-bike-2

frog-icon-Bike

33 Wheels

That’s approximately where our highest elevation frog lives: right in the middle of French Alps! We live in the perfect spot for sports—whether it is skiing, hiking, cycling or eating cheesy delicacies.

frog-iconcommitments_showing-up-in-the-world

frog-iconCommitments_Showing-Up-In-The-World

2400 Meters Up

We Work Across All Sectors

Insights from frog France

open-innovation-lab-canvas_thumbnail

Open-Innovation-Lab-Canvas_Thumbnail

How to Design an Open Innovation Lab

venture-accelerator-canvas-report

Venture-Accelerator-Canvas-Report

Innovation Accelerator Canvas

how_to_launch_an_open_innovation_lab_thumbnail

How_to_Launch_an_Open_Innovation_Lab_Thumbnail

Open Innovation Lab Canvas

connected-world-case-study-grid3-2

connected-world-case-study-Grid3

Bolstering Volvo Group’s data capabilities to provide customers with intelligent new offerings

Harnessing Data for Leaner and Greener Future of Mobility

23_frog_volvo_harnessing-data-for-leaner-and-greener-future-of-mobility-01

Volvo and frog put customers first

23_frog_volvo_harnessing-data-for-leaner-and-greener-future-of-mobility-02

normal

Looking ahead, Volvo Group knew it had to find new ways to support its customers as they navigate the changing automotive and transportation landscape. Volvo Group set its sights on routing customer data into useful mobility solutions for their customers and serving them through a differentiated customer experience. Realizing the need for an intelligent products and services ecosystem, Volvo Group teamed up with frog, Capgemini and Microsoft to establish a world-leading data and analytics service.

Connecting Data and Customer

Challenge

The multinational team set out to uplift Volvo Group’s data and analytics capabilities to obtain actionable insights to help Volvo customers unlock added value out of their mobility solutions. Enabled by its new data platform and capabilities, Volvo Group was able to create a new business model that would shift their customer relationships from ad-hoc problem-solving support to long-term business optimization partnerships. With the advisory model, Volvo customers gain access to an evolving ecosystem intended to provide them with enhanced support and recommendations aimed at improving their operations and user experience.

From Manufacturer to Advisor

Solution

Transforming from ad-hoc problem-solving support to long-term partnership and connected solutions provides Volvo Group's customer with value and peace of mind in their business optimization journeys. The beneficial customer outcomes include: • Savings through efficiency improvements in daily operations, e.g., fleet management, logistics and e-truck charging optimization • Reduction of CO2 emissions • Improvements in driver satisfaction At the same time, it advances Volvo’s servitization goals, helping them stay ahead of the curve by bringing a complete service offering to the market.

Value. Ease. Peace of mind.

Outcomes

Project highlights

Creating a data-driven customer experience 

23_frog_volvo_screen_tablet_01

23_frog_Volvo_screen_tablet

As a result of the initial pilots, Volvo has seen a + 40 pts increase in data reports take rate—from 35% to 75%.

23_frog_volvo_harnessing-data-for-leaner-and-greener-future-of-mobility-icon

A Better Customer Experience

23_frog_volvo_tablet_image

23_frog_Volvo_tablet_image

23_frog_volvo_harnessing-data-for-leaner-and-greener-future-of-mobility-06

23_frog_volvo_harnessing-data-for-leaner-and-greener-future-of-mobility-05

Build intelligent offerings, ecosystems and transformational solutions with frog.

	Global		EN
	France		FR

	Global		EN
	France		FR