Designing the Next Era of Telehealth for Europe

Almost 75 percent of primary care consultations could be resolved without in-person appointments. Yet, less than one percent of them are actually run remotely, impacting both overall costs and quality of care. Better virtual care experiences have incredible potential to provide patients with better care, providers with efficient delivery and society with improved public health outcomes. In February 2020, frog partnered with HealthHero to launch a virtual primary care venture that aims to bridge this gap, bringing together the convenience of digital delivery with the expertise of human clinicians.

Combining HealthHero’s clinical experience with frog’s Venture Design approach, the team quickly iterated to shape the long-term vision, launch the business and bring to market its first flagship teleconsultation service, MediRedi.